Clarification on Yahoo email


We’ve been asked to provide some clarification about our prior post regarding Yahoo’s email service.


Here’s why Yahoo one of our least favorite email services:

1) You’d get better security from a wet Kleenex.

It seems that not a couple weeks go by and we’re getting phone calls from clients whose accounts have been hacked and hijacked, or people are getting obviously fraudulent/spam emails from friends of theirs with Yahoo accounts.

Whatever Yahoo is doing to protect its users (if anything) is clearly not working very well at all.

This is no small matter; we learned firsthand of an individual here in Sacramento whose Yahoo account was hacked. The perpetrators used his email account to access his bank account and steal approximately $2,000.00 from him.

And that’s just one anecdote that we’re aware of. Yahoo probably has millions of users; how many other times has a similar story played out?


2) The user interface changes frequently and with little choice for you.

We also frequently get calls from frustrated users who login to their Yahoo account one day only to find that it looks nothing like what they are used to. Yahoo does not always give you the ability to switch back to the way things used to look.


3) Is your email really yours?

Long ago, Yahoo stopped allowing people to access their mail using popular programs such as Outlook unless you pay them a fee. It’s a small fee, but a fee nonetheless, and it frustrates users trying to access and control their own emails.


What you can do to improve the situation


1)    Obviously we prefer you switch email providers. Gmail by Google is a good option with tons of features, and Microsoft released a revamped service.

2)    Keep your passwords secure. While it’s pretty clear to us that Yahoo’s internal security must be lacking, users need to do their part by keeping their passwords reasonably secure. Avoid words like, well, “password” and other easily guessable and insecure words or numbers; “123456” or any similar series of sequential numbers is just as bad.

Use combinations of upper and lower-case letters, numbers and symbols, and the longer your password is, the better. You can even use a phrase as a password, for example something like “iLikemyc@rth3b3st!” translated: I like my car the best” but substituting symbols and numbers for certain characters.


As always, if we can be of service in helping you move to a new email provider or you have any questions about what we’ve posted, please call us at 916-718-8602.


Stay safe!